Refund, cancellation and delivery policy

Last updated: 9 November 2026

Delivery

All reports are digital. There is no physical shipping. The report opens on the website immediately after the payment is confirmed, usually within a few seconds, and can be saved as a PDF using the Download PDF button.

Cancellation

Because reports are generated and delivered instantly, an order cannot be cancelled once the payment is completed.

Refunds

Reports are not refundable once delivered. We give a full refund in these cases:

• You were charged more than once for the same report (duplicate payment).
• The payment was deducted but the report did not open, and we are unable to deliver it.

How to claim

Email sreenivasan@ursxs.com within 7 days of payment with your name, the date and the Razorpay payment ID. We reply within 2 working days. Approved refunds are made to the original payment method, normally within 5–7 working days, depending on your bank.

Sreenivasan Kasiviswanathan, Bengaluru, Karnataka, India · +91 77958 24198